500+ companies trust us
Banks and insurers today face several major challenges: high inflation, tightening prudential rules, strong competition from FinTech, virulent cybercrime andenvironmental, social andgovernance (ESG) constraints.
Moreover, while for a long time financial services were perceived as slow and difficult to access, many players have manaEDM to break this glass ceiling by offering online platforms and mobile applications to better serve their customers.
This change is driving banks and insurers to develop and execute digital transformation plans to meet the changing needs of the market.
It is in this context that Avanteam proposes to its customers of the banking and insurance sector innovative solutions to improve their operational effectiveness and support their growth in a very competitive environment.
Integration of new clients: thanks to automated management of risk control checks (KYC).
Improved customer service: by facilitating the rapid handling of service requests through intelligent management.
Banking: by automating middle and back office processes.
Governance, risk and compliance: helping teams better manage risk to reduce its impact on your organization and ensure compliance.
Loan and payment tracking: optimizing loan and payment processes to improve the customer experience.
Launch new services: thanks to accelerated management of the life cycle of your projects.
A solution for each of your issues
Modules that you can use alone or together
Management of customer complaints and disputes
Management of customer files and contracts
Management and prevention of health and safety risks for your staff
Mapping and prevention of operational and financial risks
Recruitment, annual interviews, arrival and departure of employees
RGPD compliance and follow-up of customer requests
Quality and continuous improvement management
Management of purchase requisitions and incoming invoices
Follow-up of incoming and outgoing mail
Our customers say it best
Since 2018, we have been using Avanteam solutions as part of our quality and Continuous Improvement approach. They are adaptable, modular and evolve as our needs change, and the Avanteam project manager is always ready to listen and give good advice.
With Avanteam, we have already digitized around ten business processes in agile mode: customer complaints, supplier invoices, PPAC, QMS, HSE, etc. This has not only improved our customer satisfaction, but also our internal staff's buy-in. This has not only improved our customers' satisfaction, but also the buy-in of our internal staff.
Avanteam, beyond a powerful, simple and customizable tool, is an efficient team on the technical level as well as on the project management.
Our latest news
Avanteam
in figures
%
growth over the last 5 years
%
of sales invested in R&D
agencies in France
clients from all sectors of activity
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