Trade & Distribution

Transform your processes to serve your customers better

Find out how Avanteam can help you better manage customer complaints, contracts, quality, health and safety risks and other key processes to improve your operational excellence and retain your customers.


500+ companies trust us

Companies in the trade and distribution sector work in a highly competitive market in whichoperational efficiencyandcapturing and retaining new customersare major levers. However, few of them manage to optimize their business processes that are complementary to supply and logistics management, such as the management of customer complaints, incoming mail, supplier invoices, quality procedures, supplier monitoring and evaluation, etc.

It is in this context that Avanteam proposes them adapted software, to manage more effectively the data and documents related to their products and processes:purchase request,absence or leave,incoming mail,supplier invoice,customer complaint,product release form,product approval,new supplier accreditation, product modification request, quality document, corrective and preventive action plans, etc.

Controlling risks and meeting regulatory requirements

Identify non-conformities and deviations and initiate corrective and preventive actions

Better manage complaints to improve customer loyalty

Manage employee training and authorizations

Accelerate the accreditation and certification of new products and suppliers

Shorten product time-to-market by better controlling design cycles

A solution for every challenge

Modules that you can use alone or together

Management ofpurchase requests and supplier invoices

Collaborative planning and follow-up of supplier audits and evaluations

Management of staff training and authorizations

 Follow-up of disputes and customer complaints

Management of absences, interviews, arrival and departure of employees

Validation or launch of new products

Accreditation and approval of new products

Prevention of risks and accidents in the workplace

Management of equipment and its periodic follow-up

Our customers say it best

What seduced the users and myself, are the modernity of the interface and the functional richness of Avanteam solutions.

Claude BOUR

With Avanteam Process Studio, we have already automated around ten value-added business workflows for the company.

Matthieu Niclot
Digital Coordinator

We chose Avanteam for the speed of implementation and the ability to customize the solution independently.

Mathilde Borel
Head of IT - Finance

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of sales invested in R&D

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clients from all sectors of activity

You still have questions?

Talk to an expert

Talk about your project with one of our experts and see for yourself if Avanteam meets your needs.